Commitments focused on excellence
At Iziship, our commitments aren’t just slogans: they’re measurable operational promises to help you grow. Our compass: quality, transparency, proximity.
Our 6 pillars commitment
Operational excellence & tight deadlines
We size our teams and processes to guarantee accurate preparation and rapid dispatch.
- Guaranteed cut-off: any order validated before the cut-off time is dispatched the same day.
- Double control over preparation to reduce errors.
- KPIs monitored (SLA, dispatch rate D0/D+1, error rate, disputes).
Customization & listening
Each brand has its own flows, peaks and requirements. We co-construct an adapted logistics organization: preparation rules, packaging options, delivery methods, returns.
- Initial needs audit
- Customized parameterization (SOP, WMS rules, transport routings)
- Monthly iterations according to your objectives (costs, NPS, lead times)
Real-time transparency & traceability
You can track your stocks, receipts, preparations and shipments with complete transparency.
- Real-time customer interface (inventory, orders, status)
- Filmed preparations accessible in the event of a dispute
- History and export of logistics data
Continuous innovation
We develop tools and processes to help you save time and cut costs.
- Connected WMS (CMS, ERP, carriers)
- Warehouse route optimization, FIFO, automation
- Open APIs and integrations
Dedicated customer service & proximity
A single point of contact monitors your account and guides decisions: you’re never alone when it comes to your peaks, launches and operations.
- Direct communication channel
- Regular control points
- Shared action plan
Environmental responsibility
We make your logistics part of an eco-responsible approach, without sacrificing performance.
- Recycled/recyclable packaging & optimizing volumes
- Pooling and green delivery where appropriate
- Sorting, recycling, route optimization
What you get, in concrete terms
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Fewer errors
fewer disputes, greater peace of mind
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Costs under control
transport, packaging, operations
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Shorter lead times
cut-off, dispatch J0/J+1
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Improved customer experience
unboxing, tracking, returns
Commitments cross-functional
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Safety & compliance
control procedures, management of batch numbers/DLUO/DLC, compliance of sensitive products.
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Scalability
adaptation to peaks (launches, sales, holidays) and multi-channel.
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Clear contractualization
scope, SLA, reporting, progress plan.
Ready to work with a partner really committed?
Let’s talk about your goals and draw up an action plan together.
