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You benefit from an overview and real-time control over the entire process thanks to complete synchronization between online sales and physical logistics.
Intégration Fluide du Catalogue Produit
La première étape essentielle lorsque nous intégrons un nouveau client est la récupération et la synchronisation de son catalogue produit. Grâce à des connecteurs robustes, tels que Shopify, nous récupérons et mettons à jour automatiquement les informations produit toutes les heures. Chaque produit est identifié par un SKU unique, facilitant la gestion des stocks et le suivi précis des produits.
For food products, we record critical information such as the batch number and the use-by date (Best before or best before date). This ensures that products are managed according to FIFO (First In, First Out) principles, minimizing the risk of selling expired products.
Monitoring of Receipts and Stocks
Once the products are received, our operators control the deliveries using a color-coded system to indicate the stock status (green for compliant, yellow for deviations). Operators scan each product and its location in the warehouse, using QR codes on each shelf. This allows full product traceability and optimized management of stock movements.
Product flashing
To guarantee maximum precision in order preparation, we use double control based on product flashing. During picking, the products are scanned both when they are picked and during their final preparation. This method greatly reduces errors and ensures that each order contains exactly what was ordered.
Use of Advanced Technologies
We integrate cutting-edge technologies like RFID and cameras to identify orders and film picking processes. This provides an extra layer of security and transparency. Videos of order preparations can be consulted in the event of a dispute or for internal checks, thus guaranteeing impeccable quality of service.
Transparency and Accessibility
Iziship offers its customers a clear and user-friendly interface, allowing real-time access to all logistics data. This interface offers an overview of stocks, receipts, order preparation and shipments. Customers can follow every step of the process, from receiving products to shipping them.
Automated Synchronization
Our system is designed to automatically sync information with our clients’ e-commerce platforms, such as Shopify. This includes managing orders, updating inventory, and processing shipments. This automation reduces delays and improves operational efficiency, allowing our customers to focus on their core business.
Order Preparation Videos
Each step of order preparation is filmed, providing total transparency and proof of quality. These videos are stored on our server and transferred daily to a secure cloud (Amazon S3), where a public link is generated. This allows our customers to visualize the preparation process in the event of a complaint or to ensure better order management.
Reduction of Disputes
The preparation video is a valuable tool for reducing disputes. If there is a dispute, customers can check the video to confirm that all products have been properly prepared and packaged. This transparency strengthens customer trust and improves their satisfaction.
Advanced Algorithms
Iziship uses advanced algorithms to optimize delivery routes. These algorithms take into account several factors, such as the location of products in the warehouse, to minimize travel and preparation time. This allows orders to be delivered faster while reducing the carbon footprint.
Compliance with FIFO
Our systems follow the FIFO (First In, First Out) principle to ensure that the oldest products are shipped first. This is particularly crucial for perishable products, ensuring the freshness and quality of delivered products.
Integration with Carriers
Iziship collaborates with various carriers, such as Colissimo, Chronopost, DPD, GLS and DB Schenker. We manage carrier integration by automatically syncing order information and generating shipping labels. This ensures fast and efficient shipping of orders.
Logistics Data Transparency
We offer full transparency regarding logistics data. Customers can access the complete history of order statuses, from receipt to shipment. This transparency makes it possible to follow every step and ensure that orders are processed as expected.
Secure Cloud Hosting
All data is hosted on a secure cloud (Microsoft Azure) with replication across two distinct geographic areas, ensuring optimal data continuity and security. This robust infrastructure protects our customers’ data and guarantees its availability at all times.
Opening APIs
We open our APIs to allow our customers and partners to seamlessly connect and manage data. This flexibility allows easy integration with various systems and improves operational efficiency.
The Iziship team was a great help during the Black Friday period, during a peak in orders coupled with a critical supply delay. Thanks to their rapid intervention, all deliveries were made on time.
We have been working with Iziship for 18 months for shipping our B2B and B2C orders and are completely satisfied. Very good responsiveness from the team, responsive customer service for package anomalies and a very low error and delay rate at the warehouse. I recommend.
Very satisfied with this collaboration with Iziship. A team that is very attentive to requests and efficient on the logistics side! Fast preparations and deliveries!
I really appreciate the great responsiveness from IZISHIP support. No more misunderstandings that cause significant waste of time. The team is rigorous and very professional, both in terms of receiving products and scanning product serial numbers. This avoids many mistakes and allows you to concentrate on the essential: sales!
The IZISHIP team is responsive, flexible, available, and very human. She always tries to adapt to the particularities of our activity and regularly offers new services and optimizations. We had had a more than mixed experience with another service provider previously, and IZISHIP was able to support us and allow us to work with serenity and professionalism.
Between our former logistician and Iziship, we made 30% savings. We found enormous responsiveness and very attractive prices across the entire chain. Thanks to the opening to Europe made possible with IZISHIP, we went from 300,000€ to 1 million euros in turnover.